Skills you'll gain: Google Workspace, Lightweight Directory Access Protocols, Active Directory, User Accounts, Collaborative Software, Automation, Identity and Access Management, Configuration Management, Application Programming Interface (API)

Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

Skills you'll gain: Responsible AI, Data Ethics, AI Personalization, Automation, Employee Onboarding, Human Resource Strategy, Human Resources, Generative AI Agents, User Feedback, Document Management, ChatGPT, Employee Engagement, Data Analysis

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

Skills you'll gain: Threat Management, Vulnerability Management, Vulnerability Assessments, Cloud Security, Cloud Management, Multi-Cloud, Threat Detection, Risk Management Framework, Enterprise Security

Skills you'll gain: Lightweight Directory Access Protocols, Git (Version Control System), Authentications, Collaborative Software, Linux Servers, Linux Administration, Linux, Version Control, Open Source Technology, User Accounts

Skills you'll gain: Caregiving, Care Management, Home Health Care, Long Term Care, Compassion, Patient Education and Support, Critical Thinking and Problem Solving, Stress Management, Chronic Diseases, Emotional Intelligence, Adaptability

Skills you'll gain: Google Gemini, Google Cloud Platform, Virtual Private Networks (VPN), Network Administration, Network Planning And Design, Cloud Management, Network Architecture, System Implementation