The language used throughout the course, in both instruction and assessments.

Tecnológico de Monterrey
Skills you'll gain: Conflict Management, Negotiation, Communication, Interpersonal Communications, Relationship Building, Emotional Intelligence, Active Listening, Empathy, Decision Making, Critical Thinking
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Proposal Writing, Interpersonal Communications, Verbal Communication Skills, Active Listening, Public Speaking, Constructive Feedback, Business Writing, Grammar, Technical Writing, Business Communication, Technical Communication, Writing, Communication, Presentations, Business Correspondence, Persuasive Communication, Storytelling, Report Writing, Non-Verbal Communication, Trustworthiness
Build toward a degree
Beginner · Specialization · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Active Listening, Drive Engagement, Community Development, Discussion Facilitation, Environmental Issue, Stakeholder Engagement, Complex Problem Solving, Systems Thinking, Sustainable Development, Social Justice, Leadership, Governance
Intermediate · Course · 1 - 3 Months

Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group
Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Music, Active Listening, Musical Composition, Instrumental Music, Mindfulness, Self-Awareness, Stress Management, World Music, Mental Health, Mental Concentration, Emotional Intelligence, Resilience, Respiration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Active Listening, Interpersonal Communications, Conflict Management, Constructive Feedback, Social Skills, Trustworthiness, Relationship Building, Business Communication, Collaboration, Communication, Professional Development, Empathy, Assertiveness, Emotional Intelligence, Influencing, People Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Patient Communication, English Language, Verbal Communication Skills, Interpersonal Communications, Oral Comprehension, Social Skills, Vocabulary, Language Learning, Professional Development, Active Listening, Communication, Education Software and Technology, Grammar, Personal Development, Self-Awareness, Literacy
Beginner · Specialization · 3 - 6 Months

ESSEC Business School
Skills you'll gain: Negotiation, Active Listening, Conflict Management, Leadership, Relationship Building, Strategic Partnership, Communication, Persuasive Communication, Value Propositions, Stakeholder Management
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Sales Presentation, Concision, Sales Strategy, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Customer Relationship Management (CRM) Software, Storytelling, Emotional Intelligence, Sales, Business Communication, Communication Strategies, Technical Communication, Communication, Marketing Communications
Intermediate · Specialization · 1 - 3 Months

Case Western Reserve University
Skills you'll gain: Coaching, Negotiation, Emotional Intelligence, Empathy, Leadership Development, Initiative and Leadership, Compassion, Leadership, Organizational Change, Organizational Leadership, Organizational Development, Culture Transformation, Team Leadership, People Development, Influencing, Strategic Leadership, Active Listening, Case Studies, Personal Development, Professional Development
Intermediate · Specialization · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Starweaver
Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Sales Presentation, Concision, Sales Strategy, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Customer Relationship Management (CRM) Software, Emotional Intelligence, Sales, Technical Writing, Verbal Communication Skills, Storytelling, Communication Strategies, Communication, Marketing Communications
Intermediate · Specialization · 1 - 3 Months

Specialization

Yale University
Course

University of Toronto
Course

University of Pennsylvania
Specialization

Specialization

Course

University of California, Davis
Specialization

Coursera Instructor Network
Specialization

Course

LearnKartS
Course

Starweaver
Specialization

Packt
Specialization