Active Listening

Active Listening is a communication technique that requires the listener to fully concentrate, understand, respond and then remember what is being said. Coursera's Active Listening skill catalogue teaches you how to develop and enhance this vital communication skill. You'll learn to accurately interpret and understand verbal communication, provide appropriate feedback, and remember and recall information effectively. This skill is essential for everyone, from professionals in the field of counseling, teaching, customer service, and management to individuals wanting to improve their personal interactions. Mastering this skill will enhance your ability to communicate effectively in both your personal and professional life.
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Results for "active listening"

  • Status: Free Trial

    Skills you'll gain: Conflict Management, Negotiation, Communication, Interpersonal Communications, Relationship Building, Emotional Intelligence, Active Listening, Empathy, Decision Making, Critical Thinking

  • Status: Free Trial

    University of Colorado Boulder

    Skills you'll gain: Proposal Writing, Interpersonal Communications, Verbal Communication Skills, Active Listening, Public Speaking, Constructive Feedback, Business Writing, Grammar, Technical Writing, Business Communication, Technical Communication, Writing, Communication, Presentations, Business Correspondence, Persuasive Communication, Storytelling, Report Writing, Non-Verbal Communication, Trustworthiness

  • Status: New
    Status: Free

    Skills you'll gain: Active Listening, Drive Engagement, Community Development, Discussion Facilitation, Environmental Issue, Stakeholder Engagement, Complex Problem Solving, Systems Thinking, Sustainable Development, Social Justice, Leadership, Governance

  • Status: Free Trial

    Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group

  • Status: Preview

    Skills you'll gain: Music, Active Listening, Musical Composition, Instrumental Music, Mindfulness, Self-Awareness, Stress Management, World Music, Mental Health, Mental Concentration, Emotional Intelligence, Resilience, Respiration

  • Status: Free Trial

    Skills you'll gain: Active Listening, Interpersonal Communications, Conflict Management, Constructive Feedback, Social Skills, Trustworthiness, Relationship Building, Business Communication, Collaboration, Communication, Professional Development, Empathy, Assertiveness, Emotional Intelligence, Influencing, People Management

  • Status: Free Trial

    Skills you'll gain: Patient Communication, English Language, Verbal Communication Skills, Interpersonal Communications, Oral Comprehension, Social Skills, Vocabulary, Language Learning, Professional Development, Active Listening, Communication, Education Software and Technology, Grammar, Personal Development, Self-Awareness, Literacy

  • Status: Preview

    Skills you'll gain: Negotiation, Active Listening, Conflict Management, Leadership, Relationship Building, Strategic Partnership, Communication, Persuasive Communication, Value Propositions, Stakeholder Management

  • Status: New
    Status: Free Trial

    Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Sales Presentation, Concision, Sales Strategy, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Customer Relationship Management (CRM) Software, Storytelling, Emotional Intelligence, Sales, Business Communication, Communication Strategies, Technical Communication, Communication, Marketing Communications

  • Status: Free Trial

    Case Western Reserve University

    Skills you'll gain: Coaching, Negotiation, Emotional Intelligence, Empathy, Leadership Development, Initiative and Leadership, Compassion, Leadership, Organizational Change, Organizational Leadership, Organizational Development, Culture Transformation, Team Leadership, People Development, Influencing, Strategic Leadership, Active Listening, Case Studies, Personal Development, Professional Development

  • Status: Free Trial

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

  • Status: New
    Status: Free Trial

    Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Sales Presentation, Concision, Sales Strategy, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Customer Relationship Management (CRM) Software, Emotional Intelligence, Sales, Technical Writing, Verbal Communication Skills, Storytelling, Communication Strategies, Communication, Marketing Communications

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