The language used throughout the course, in both instruction and assessments.

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Sales, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Product Planning, Business Marketing, Organizational Strategy, Product Promotion, Cross-Functional Collaboration, Case Studies, Gap Analysis
Intermediate · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Growth Strategies, Entrepreneurship, Diversity and Inclusion, Team Building, Culture Transformation, Governance, Business Risk Management, Key Performance Indicators (KPIs), Corporate Strategy, Employee Onboarding, Go To Market Strategy, Risk Management, Sales Management, Compliance Management, Product Management, Case Studies, Sales Strategy, New Business Development, Product Development, Leadership
Intermediate · Specialization · 3 - 6 Months
West Virginia University
Skills you'll gain: Sales Management, Sales Territory Management, General Sales Practices, Training and Development, Sales Process, Sales Strategy, Organizational Structure, Compensation Management, Recruitment, Employee Performance Management, Interviewing Skills
Mixed · Course · 1 - 4 Weeks
Coursera Instructor Network
Skills you'll gain: Sales Pipelines, Sales Management, Sales Process, Sales Strategy, Anthropic Claude, Sales Development, Customer Engagement, Responsible AI, Sales Training, Generative AI Agents, Customer experience improvement, Lead Generation, ChatGPT, Forecasting, Business Ethics, Prioritization
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Enablement, Sales Training, Customer Relationship Building, Business, Negotiation
Intermediate · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Sales Management, Sales Enablement, Sales Training, Management Training And Development, Target Market, Sales Strategy, Sales Process, Sales, Employee Training, Employee Coaching, Talent Acquisition, Employee Onboarding, Recruitment, Business Metrics
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Sales Process, Sales, Business Planning, Business Strategy, Cross-Functional Collaboration, Customer Relationship Building, Key Performance Indicators (KPIs), Goal Setting
Intermediate · Course · 1 - 4 Weeks

Keller Williams
Skills you'll gain: Lead Generation, Value Propositions, Sales Process, Sales Management, Branding, Social Media Content, Property Management, Customer Relationship Management, Communication, Real Estate, Customer experience strategy (CX), Relationship Building, Professional Networking
Beginner · Course · 1 - 3 Months

West Virginia University
Skills you'll gain: Expense Management, Sales Management, Operating Expense, Compensation Strategy, Travel Arrangements, Transportation Operations, Compensation Management, Sales Strategy, Sales, Cost Control, Performance Metric, Goal Setting
Mixed · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Demand Planning, Forecasting, Supply Chain Planning, Sales Management, Time Series Analysis and Forecasting, Supply Chain Management, Planning, Estimation, Trend Analysis, Decision Making, Performance Measurement, Microsoft Excel
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Order Management, Product Knowledge, B2B Sales, Customer Support, Sales, Management Reporting
Beginner · Professional Certificate · 3 - 6 Months
Gain the knowledge and skills you need to advance.

A Sales Development Representative generates and qualifies leads to drive sales growth, using CRM tools to manage prospects and support strategies.
Offered by




Salesforce
Build toward a degree
Professional Certificate

Salesforce
Course

Rutgers the State University of New Jersey
Course

HubSpot Academy
Specialization

Specialization

Salesforce
Build toward a degree
Professional Certificate

Keller Williams
Professional Certificate

Salesforce
Course

Course

AI Business School
Specialization

Specialization

Coursera Instructor Network
Specialization