End User Training and Support

End User Training and Support is a crucial aspect of IT that focuses on assisting and educating users in the effective use of technology and software applications. Coursera's End User Training and Support catalogue equips you with the knowledge and skills required to provide effective guidance and assistance to users. You'll learn about various methods for creating engaging user training programs, troubleshooting common technical issues, enhancing user experience, and fostering a supportive environment for users to explore and understand the technology. Develop your skills in communication, problem-solving, and patience, all of which are invaluable in ensuring seamless user experience and interaction in any technological environment.
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Results for "end user training and support"

  • Status: Free Trial

    Johns Hopkins University

    Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Patient Safety, Health Technology, Health Information Management, Clinical Informatics, Security Awareness, Personally Identifiable Information, Encryption, Help Desk Support, Medical Equipment, Desktop Support, End User Training and Support, Health Care, Clinical Documentation, Patient Communication, Technical Support, Customer Support

    4.7
    Rating, 4.7 out of 5 stars
    1.4K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    Status: Free Trial

    Pearson

    Skills you'll gain: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    Status: Free Trial

    Pearson

    Skills you'll gain: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial

    Packt

    Skills you'll gain: Network Troubleshooting, Display Devices, Cloud Computing Architecture, Networking Hardware, Virtual Machines, Dynamic Host Configuration Protocol (DHCP), Cloud Computing, Firewall, Mobile Security, USB, Computer Networking, Network Routers, Network Infrastructure, Network Switches, Cloud Security, Network Protocols, System Configuration, System Support, End User Training and Support

    4.6
    Rating, 4.6 out of 5 stars
    75 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial

    IBM

    Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

    4.8
    Rating, 4.8 out of 5 stars
    1.2K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial

    Arizona State University

    Skills you'll gain: Oral Comprehension, Education Software and Technology, Literacy, Teaching, Grammar, Technology Strategies, English Language, Language Competency, End User Training and Support, Emerging Technologies, Language Learning, Vocabulary, Innovation, Organizational Skills

    4.9
    Rating, 4.9 out of 5 stars
    4.4K reviews

    Beginner · Specialization · 3 - 6 Months

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  • Status: Free Trial

    LearnKartS

    Skills you'll gain: Dashboard, Salesforce, Data Visualization, Salesforce Development, Continuous Deployment, Ad Hoc Reporting, Email Automation, Business Reporting, Cloud Services, Request For Quotation (RFQ), Product Planning, Data Import/Export, Data Management, Security Controls, End User Training and Support

    3.9
    Rating, 3.9 out of 5 stars
    56 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial

    Johns Hopkins University

    Skills you'll gain: Desktop Support, End User Training and Support, Help Desk Support, Patient Communication, Health Informatics, Healthcare Industry Knowledge, Technical Support, Information Technology, Health Information Management, Issue Tracking, Electronic Medical Record, Medical Privacy

    4.7
    Rating, 4.7 out of 5 stars
    754 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview

    Coursera Instructor Network

    Skills you'll gain: Responsible AI, Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Artificial Intelligence, Automation

    3.9
    Rating, 3.9 out of 5 stars
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial

    Arizona State University

    Skills you'll gain: Education Software and Technology, Teaching, Technology Strategies, End User Training and Support, Emerging Technologies, English Language, Innovation, Language Learning

    4.9
    Rating, 4.9 out of 5 stars
    1.7K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial

    IBM

    Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems

    4.8
    Rating, 4.8 out of 5 stars
    180 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial

    Macquarie University

    Skills you'll gain: Video Production, Infographics, Course Development, Multimedia, Peer Review, Discussion Facilitation, Content Creation, Constructive Feedback, Instructional Design, Education Software and Technology, Design Thinking, Pedagogy, Media Production, Learning Management Systems, Teaching, Design, Collaborative Software, Planning, Virtual Environment, End User Training and Support

    4.7
    Rating, 4.7 out of 5 stars
    399 reviews

    Beginner · Specialization · 3 - 6 Months