Product Knowledge

Product Knowledge refers to an individual's understanding and information about a product which includes its application, function, features, use, and overall value. Coursera's Product Knowledge catalogue equips you with the skills to thoroughly understand a product and effectively communicate its benefits to potential customers. You'll learn how to analyze and assess a product's market, understand its unique selling proposition (USP), and effectively communicate its value. This knowledge will be instrumental in making informed decisions, providing excellent customer support, and driving successful sales strategies. Whether you're a sales professional, a marketing expert, or an entrepreneur, mastering product knowledge can elevate your professional competence and marketability.
6credentials
26courses

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Results for "product knowledge"

  • Status: Free Trial

    Liberty Mutual Insurance

    Skills you'll gain: Workers Compensation, Insurance Policies, Insurance, Commercial Laws, Product Knowledge, Underwriting, Cyber Risk, Property Inspection, Risk Management

  • Status: Free Trial

    Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Sales Enablement, Product Knowledge, B2B Sales, Campaign Management, Data Visualization, Sales Training

  • Status: New
    Status: Preview

    Skills you'll gain: Sales Pipelines, Prospecting and Qualification, Sales Process, Persuasive Communication, Communication, Value Propositions, B2B Sales, Technical Sales, Overcoming Objections, Customer Relationship Management (CRM) Software, Sales, Sales Strategy, Product Knowledge, Sales Presentation, Market Analysis, Market Dynamics, Market Research, Customer Analysis

  • Status: Free Trial

    Skills you'll gain: Stress Management, Goal Setting, Nutrition and Diet, Professional Development, Personal Development, Organizational Skills, English Language, Planning, Technical Communication, Product Knowledge, Productivity, Language Learning, Interpersonal Communications, Media and Communications, Customer Service, Language Competency, Retail Sales, Health And Wellness Coaching, Calendar Management, Vocabulary

  • Status: Free Trial

    Skills you'll gain: Professional Networking, Performance Management, Interviewing Skills, Product Management, Branding, Product Knowledge, Verbal Communication Skills, Job Analysis, Amazon Web Services, Recruitment

  • Status: New
    Status: Free Trial

    Skills you'll gain: Business Process Modeling, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Google Gemini, Process Analysis, AI Product Strategy, ChatGPT, Market Opportunities, Scalability, Product Management, Business Strategy, Innovation, Product Development, AI Personalization, Product Requirements, Product Knowledge

What brings you to Coursera today?

  • Status: Preview

    Skills you'll gain: Interviewing Skills, Product Knowledge, Business Communication, Marketing, Oral Expression, Product Demonstration, Marketing Strategies, Verbal Communication Skills, Customer Service, Business Writing, Business Ethics, Oral Comprehension, Advertising, Vocabulary, Language Learning, Consumer Behaviour

  • Status: Preview

    Skills you'll gain: Search Engine Optimization, E-Commerce, Logistics Management, Merchandising, Product Marketing, Promotional Strategies, Product Knowledge, Customer Service, Customer Relationship Management, Online Advertising, Price Negotiation, Web Analytics and SEO, Social Media Marketing, Content Creation

  • Status: Free Trial

    Liberty Mutual Insurance

    Skills you'll gain: Insurance, Insurance Policies, Closing (Sales), Insurance Sales, Overcoming Objections, Sales Prospecting, Productivity, Prospecting and Qualification, Verbal Communication Skills, Workers Compensation, Storytelling, Risk Management, Customer Relationship Building, Customer Retention, Sales Presentation, Communication, Underwriting, Consultative Selling, Commercial Laws, Product Knowledge

  • Status: Preview

    Skills you'll gain: Game Theory, Business Strategy, Business, Business Marketing, Strategic Decision-Making, Decision Making, Case Studies, Negotiation, Competitive Analysis, Market Dynamics, Product Knowledge

  • Skills you'll gain: Overcoming Objections, Selling Techniques, Negotiation, Sales, Sales Process, Product Knowledge, Communication, Rapport Building, Customer Analysis, Customer Service, Customer Engagement, Active Listening, Needs Assessment, Empathy, Non-Verbal Communication

  • Status: New
    Status: Free Trial

    Skills you'll gain: Business Process Modeling, Data Storytelling, Responsible AI, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Sales Presentation, Google Gemini, Sales Strategy, ChatGPT, Product Management, Generative AI, Sustainable Development, Data Ethics, Customer Relationship Management (CRM) Software, Innovation, Environmental Social And Corporate Governance (ESG), Product Knowledge