The language used throughout the course, in both instruction and assessments.

Google Cloud
Skills you'll gain: Technical Support, Google Workspace, Gmail, Technical Support and Services, Issue Tracking, Desktop Support, Systems Administration, File Management, Data Sharing, Email Security
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: AWS CloudFormation, Amazon Web Services, Network Troubleshooting, Cloud Management, Cloud Computing, Technical Support, Cloud Infrastructure, Issue Tracking, Technical Documentation
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Technical Support and Services, Technical Support, Service Level, Identity and Access Management, Record Keeping, Data Loss Prevention, Issue Tracking, Personally Identifiable Information, Problem Management, Technical Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems
Intermediate · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Software Testing, JUnit, Verification And Validation, Unit Testing, Test Case, Test Automation, Development Testing, Test Planning, Code Coverage, Software Quality Assurance, Functional Testing, Testability, Integration Testing, Test Data, Issue Tracking
Intermediate · Course · 1 - 4 Weeks

Coursera Project Network
Skills you'll gain: Timelines, Product Roadmaps, Project Schedules, Dependency Analysis, Scheduling, Milestones (Project Management), Issue Tracking, Project Planning, Project Management
Intermediate · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Help Desk Support, Patient Communication, Health Informatics, Healthcare Industry Knowledge, Technical Support, Information Technology, Health Information Management, Issue Tracking, Electronic Medical Record, Medical Privacy
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Project Schedules, Stakeholder Management, Information Technology, Project Risk Management, Environmental Social And Corporate Governance (ESG), IT Management, Vendor Management, Procurement, Project Management, Stakeholder Communications, Issue Tracking, Project Management Life Cycle, Project Controls, Risk Management, Agile Methodology, Performance Measurement, Project Planning, Resource Management, Quality Management, Performance Management
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Closure, Quality Management, Project Planning, Communication Planning, Sprint Retrospectives, Backlogs, Project Management Life Cycle, Agile Methodology, Project Management, Agile Project Management, Issue Tracking, Stakeholder Analysis, Budget Management, Milestones (Project Management), Project Scoping, Project Documentation, Project Risk Management, Scope Management, Stakeholder Management, Change Management
Beginner · Professional Certificate · 3 - 6 Months

Coursera Project Network
Skills you'll gain: Workflow Management, Jira (Software), Product Roadmaps, Backlogs, Kanban Principles, Project Coordination, Agile Software Development, Agile Methodology, Issue Tracking, Agile Project Management, Project Management Software, Work Order
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
Beginner · Course · 1 - 3 Months

Course

Professional Certificate

Course

Johns Hopkins University
Course

Course

University of Minnesota
Course

Course

Professional Certificate


Board Infinity
Course

Dassault Systèmes
Specialization
