The language used throughout the course, in both instruction and assessments.

University of California, Irvine
Skills you'll gain: Active Listening, Conflict Management, Social Skills, Communication Strategies, Interpersonal Communications, Mediation, De-escalation Techniques, Verbal Communication Skills, Communication, Cooperation, Collaboration, Planning, Decision Making
Mixed · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Responsible AI, Technology Roadmaps, Organizational Change, Stakeholder Engagement, Google Gemini, Anthropic Claude, Business Strategy, Strategic Leadership, Business Leadership, ChatGPT, Leadership, Business Transformation, Change Management, Content Strategy, Corporate Communications, Digital Media Strategy, Non-Verbal Communication, Verbal Communication Skills, Communication Strategies, Communication
Intermediate · Specialization · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Conflict Management, Active Listening, Intercultural Competence, Cultural Diversity, Social Skills, Communication Strategies, Interpersonal Communications, De-escalation Techniques, Verbal Communication Skills, Cultural Sensitivity, Mediation, Case Studies, Stakeholder Management, Teamwork, Cooperation, Collaboration, Communication, Portfolio Management, Leadership, Organizational Effectiveness
Beginner · Specialization · 3 - 6 Months

Tecnológico de Monterrey
Skills you'll gain: Interpersonal Communications, Social Skills, Communication, Assertiveness, Business Communication, Constructive Feedback, Empathy, Active Listening, Verbal Communication Skills, Employee Performance Management, Leadership, Leadership Development
Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Intercultural Competence, Team Management, Team Building, Cultural Diversity, Cultural Sensitivity, Cross-Functional Collaboration, Cultural Responsiveness, Interpersonal Communications, Culture, Conflict Management, Communication Strategies, Diversity Awareness, Non-Verbal Communication, Verbal Communication Skills, Communication, Constructive Feedback, Active Listening
Intermediate · Course · 1 - 4 Weeks

Georgia Institute of Technology
Skills you'll gain: Sales Presentation, Presentations, Verbal Communication Skills, Public Speaking, Business Correspondence, English Language, Cultural Diversity, Professional Networking, Intercultural Competence, Communication, Cultural Sensitivity, Business Writing, Setting Appointments, Writing
Mixed · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Presentations, Conflict Management, Delegation Skills, Influencing, Constructive Feedback, Data Storytelling, Emotional Intelligence, Trustworthiness, Diversity and Inclusion, Team Leadership, Team Building, Verbal Communication Skills, Professional Networking, Negotiation, Persuasive Communication, Overcoming Objections, Public Speaking, Leadership, Relationship Building, Communication Strategies
Intermediate · Specialization · 1 - 3 Months

Khalifa University
Skills you'll gain: Oral Comprehension, Language Learning, Language Competency, Vocabulary, Cultural Sensitivity, Writing, Grammar, Oral Expression, Literacy, Verbal Communication Skills, Student-Centred Learning
Beginner · Specialization · 3 - 6 Months

The State University of New York
Skills you'll gain: Conflict Management, Leadership, Collaboration, Teamwork, Communication, Interpersonal Communications, Verbal Communication Skills, Crisis Intervention, Active Listening, Empathy
Beginner · Course · 1 - 4 Weeks

Coursera Instructor Network
Skills you'll gain: Proposal Writing, Business Communication, Business Writing, Writing, Crisis Management, Persuasive Communication, Strategic Communication, Corporate Communications, Verbal Communication Skills, Sales Presentations, Presentations, Public Speaking, Storytelling
Beginner · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Critical Thinking, Creative Problem-Solving, Problem Solving, Editing, Research, Creative Thinking, Public Speaking, Proofreading, Deductive Reasoning, Brainstorming, Communication, Information Management, Analytical Skills, Ethical Standards And Conduct, English Language, Writing, Verbal Communication Skills, Digital Communications, Complex Problem Solving, Professionalism
Beginner · Specialization · 3 - 6 Months

Packt
Skills you'll gain: Assertiveness, Empowerment, Professional Development, Verbal Communication Skills, Communication, Leadership, Leadership Development, Influencing, Conflict Management, Negotiation, Empathy, Decision Making
Intermediate · Course · 1 - 4 Weeks
Gain the knowledge and skills you need to advance.

This role has a £26,320 median salary ¹.

A Customer Service Representative handles inquiries, resolves issues, and ensures satisfaction through effective communication and product knowledge.
This role has a £26,320 median salary ¹.
Offered by


This role has a £31,894 median salary ¹.

A Technical Support Engineer resolves customer issues, ensuring product functionality and satisfaction through troubleshooting and support expertise.
This role has a £31,894 median salary ¹.
Offered by

Georgia Institute of Technology
Specialization

University of Colorado Boulder
Specialization

University of Washington
Specialization

University of Washington
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Georgia Institute of Technology
Specialization

University of Pennsylvania
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University of Colorado Boulder
Specialization

LearnKartS
Specialization

LearnKartS
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Packt
Specialization

Specialization

University of Huddersfield
Course