The language used throughout the course, in both instruction and assessments.

University of California, Irvine
Skills you'll gain: Negotiation, Emotional Intelligence, Relationship Building, Conflict Management, Communication, Interpersonal Communications, Leadership, Empowerment, Influencing, General Sales Practices, Assertiveness, Planning, Adaptability
Mixed · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Relationship Building, Social Skills, Active Listening, Interpersonal Communications, Communication, Empathy, Self-Awareness, Emotional Intelligence, Needs Assessment, Assertiveness, Psychology, Cultural Diversity
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Verbal Communication Skills, Team Building, Assertiveness, Business Communication, Communication, Conflict Management, Non-Verbal Communication, Interpersonal Communications, Professionalism, Collaboration, Intercultural Competence, Cultural Responsiveness, Virtual Teams
Mixed · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Triage, Crisis Intervention, Active Listening, Rapport Building, Emergency Response, Trauma Care, Psychiatric Assessments, Interpersonal Communications, Personal Care, Mental Health, Stress Management, Patient Referral
Mixed · Course · 1 - 3 Months

Tinder
Skills you'll gain: Informed Consent, Assertiveness, Tactfulness, Empowerment, Ethical Standards And Conduct, Communication, Empathy, Interpersonal Communications, Non-Verbal Communication, Verbal Communication Skills, Safety and Security, Dealing With Ambiguity
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Negotiation, Conflict Management, Assertiveness, Communication, Interpersonal Communications, Active Listening, Empathy, Constructive Feedback, Emotional Intelligence, Relationship Building, Team Leadership, Leadership, Employee Performance Management, Strategic Communication, Motivational Skills, Teamwork, Business Leadership, Communication Strategies, Strategic Planning, Intercultural Competence
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Patient Communication, English Language, Verbal Communication Skills, Interpersonal Communications, Oral Comprehension, Social Skills, Vocabulary, Language Learning, Professional Development, Active Listening, Communication, Education Software and Technology, Grammar, Personal Development, Self-Awareness, Literacy
Beginner · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Emotional Intelligence, Social Skills, Active Listening, Empathy, Professional Development, Stress Management, Relationship Building, Relationship Management, Interpersonal Communications, Self-Awareness, Communication Strategies, Self-Discipline, Personal Development, Mindfulness, Adaptability
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Active Listening, Conflict Management, Social Skills, Communication Strategies, Interpersonal Communications, Mediation, De-escalation Techniques, Verbal Communication Skills, Communication, Cooperation, Collaboration, Planning, Decision Making
Mixed · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Crisis Intervention, Emergency Response, First Aid, Emergency Services, De-escalation Techniques, Stress Management, Disabilities, Trauma Care, Mental Health, Family Support, Psychology, Cultural Sensitivity, Working With Children, Child Development, Interpersonal Communications, Patient Communication
Beginner · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Interpersonal Communications, Social Skills, Negotiation, Communication, Assertiveness, Strategic Decision-Making, Emotional Intelligence, Business Communication, Constructive Feedback, Empathy, Active Listening, Conflict Management, Verbal Communication Skills, Cultural Diversity, Relationship Building, Employee Performance Management, Strategic Thinking, Intercultural Competence, Leadership, Decision Making
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Project Management Life Cycle, Change Management, Organizational Structure, Project Management, Project Coordination, Organizational Change, Agile Methodology, Project Planning, Waterfall Methodology, Interpersonal Communications, Strategic Thinking
Beginner · Course · 1 - 4 Weeks
Gain the knowledge and skills you need to advance.

This role has a £53,200 median salary ¹.

A Data Manager ensures the accuracy, accessibility, and security of data within an organization. They oversee data storage, compliance, and usage.
This role has a £53,200 median salary ¹.
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This role has a £26,405 median salary ¹.

A Customer Service Representative handles inquiries, resolves issues, and ensures satisfaction through effective communication and product knowledge.
This role has a £26,405 median salary ¹.
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