Overcoming Objections

Overcoming objections is a strategic process used in sales and negotiation, aimed at addressing and resolving potential concerns, reservations, or opposition from customers or stakeholders. Coursera's Overcoming Objections catalogue equips you with skills to effectively identify, anticipate, and respond to objections in a persuasive manner. You'll learn various techniques and strategies for objection handling, overcoming resistance, and maintaining positive engagement. You will also develop the ability to transform objections into opportunities, improve your communication skills, enhance your problem-solving abilities, and foster a convincing sale or negotiation process. The acquired skills will serve you well in roles such as sales representative, customer service agent, negotiator, or anyone involved in persuasive communication.
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39courses

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Results for "overcoming objections"

  • Status: Free Trial

    Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Management, Sales Training, Prospecting and Qualification, Inside Sales, Sales Enablement, Sales Process, Sales Prospecting, HubSpot CRM, Lead Generation, Sales, Sales Strategy, Consultative Selling, Consumer Behaviour, Management Training And Development, Target Market, Service Level Agreement, Employee Training

  • Status: Free Trial

    Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Sales Process, Overcoming Objections, Selling Techniques, Verbal Communication Skills, Sales, Sales Presentation, B2B Sales, Sales Strategy, Customer Relationship Building, Needs Assessment, Sales Pipelines, Solution Selling, Communication, Consumer Behaviour, Lead Generation, Telephone Skills, Rapport Building, Product Demonstration

  • Status: New
    Status: Preview

    Skills you'll gain: Sales Pipelines, Prospecting and Qualification, Sales Process, Persuasive Communication, Communication, Value Propositions, B2B Sales, Technical Sales, Overcoming Objections, Customer Relationship Management (CRM) Software, Sales, Sales Strategy, Product Knowledge, Sales Presentation, Market Analysis, Market Dynamics, Market Research, Customer Analysis

  • Status: New
    Status: Free Trial

    Harvard Business Review

    Skills you'll gain: Crisis Management, Organizational Change, Strategic Leadership, Leadership, Resilience, Team Leadership, Organizational Leadership, Dealing With Ambiguity, Change Management, Adaptability, Overcoming Objections, Compassion, Emotional Intelligence, Process Improvement, Empathy, Communication Strategies, Employee Engagement

  • Skills you'll gain: Cold Calling, Sales Prospecting, Overcoming Objections, Selling Techniques, Sales, Telephone Skills, Sales Strategy, Sales Presentations, Setting Appointments, Sales Pipelines, Rapport Building, Communication, Relationship Building

  • Skills you'll gain: Selling Techniques, Sales Strategy, Overcoming Objections, Closing (Sales), Sales Process, Customer Engagement, Sales Presentation, Solution Selling, Data-Driven Decision-Making, Customer Relationship Building, Value Propositions, Competitive Analysis, Price Negotiation, Rapport Building, Active Listening

  • Skills you'll gain: Sales Presentations, Sales Management, Sales Training, Sales, Sales Strategy, Account Management, Sales Territory Management, Sales Process, Closing (Sales), Presentations, Consultative Selling, Employee Coaching, Customer Relationship Management, Overcoming Objections, Rapport Building, Active Listening

  • Status: Free Trial

    Skills you'll gain: Benchmarking, Closing (Sales), Consultative Selling, Negotiation, Retail Sales, Sales Presentation, Overcoming Objections, Stakeholder Management, Sales Strategy, Customer Relationship Management, Rapport Building, Accountability, Value Propositions, Customer experience strategy (CX), Business Development, Customer Relationship Building, Emotional Intelligence, New Business Development, Personal Development, Initiative and Leadership

  • Status: Free Trial

    Skills you'll gain: Business Ethics, Accountability, Environmental Social And Corporate Governance (ESG), Sustainable Business, Compliance Management, Regulatory Compliance, Corporate Sustainability, Overcoming Objections, Organizational Change, Stakeholder Engagement, Advocacy, Corporate Strategy, Change Management

  • Status: Free Trial

    Skills you'll gain: Overcoming Objections, Sales Development, Lead Generation, Verbal Communication Skills, Prospecting and Qualification, Phone Sales, Cold Calling, Emotional Intelligence, Sales Strategy, Sales Training, Sales Presentations, Target Audience, Sales Process, Empathy, Rapport Building, Active Listening, Value Propositions

  • Status: Free Trial

    Universidad Nacional Autónoma de México

    Skills you'll gain: Negotiation, Overcoming Objections, Contract Negotiation, Cooperation, Diplomacy, Conflict Management, Closing (Sales), Strategic Partnership, Interpersonal Communications, Personal Development, Business Strategy, Communication, Relationship Building, Collaboration, Leadership, Communication Strategies, Professional Development, Value Propositions, Cultural Diversity, Overcoming Obstacles

  • Status: Preview

    Skills you'll gain: Persuasive Communication, Overcoming Objections, Influencing, Rapport Building, Storytelling, Leadership, Communication, Meeting Facilitation, Public Speaking, Verbal Communication Skills, Presentations, Non-Verbal Communication, Decision Making

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