Issue Tracking

Issue Tracking is a critical aspect of project management that involves identifying, recording, and monitoring the problems that arise during the project life cycle. Coursera's Issue Tracking catalogue teaches you how to efficiently manage and resolve issues in different project environments. You'll learn to understand and define the life cycle of an issue, strategies for prioritizing and resolving issues, and techniques to prevent recurring problems. Furthermore, you'll gain insights into how to use popular issue-tracking tools and platforms, understand the role of effective communication in issue resolution, and learn how to use issue tracking to improve overall project performance and outcomes.
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Results for "issue tracking"

  • Status: New

    Google Cloud

    Skills you'll gain: Gmail, Google Workspace, Issue Tracking, Help Desk Support, System Support, Desktop Support, Technical Support, Email Security, Data Access, Event Monitoring, File Management

    Beginner · Course · 1 - 4 Weeks

  • Google Cloud

    Skills you'll gain: Kubernetes, Cloud Services, Google Cloud Platform, Application Performance Management, Issue Tracking, Service Management, Debugging, Problem Management, DevOps

    Beginner · Project · Less Than 2 Hours

  • Coursera Project Network

    Skills you'll gain: Email Automation, Business Process Automation, Automation, Project Management Software, Workflow Management, Process Design, Issue Tracking, Project Management, Project Planning

    4.7
    Rating, 4.7 out of 5 stars
    154 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Google Cloud

    Skills you'll gain: Product Support, Help Desk Support, Cloud Management, Technical Support, Service Level, Technical Communication, Cloud Services, Issue Tracking, Data Loss Prevention

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial

    IBM

    Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

    4.8
    Rating, 4.8 out of 5 stars
    1.2K reviews

    Beginner · Course · 1 - 3 Months

  • Google Cloud

    Skills you'll gain: Service Level, Product Support, Google Cloud Platform, Help Desk Support, Technical Support and Services, Technical Support, Cloud Services, Service Management, Personally Identifiable Information, Issue Tracking, Information Privacy, Technical Communication, Problem Management

    Beginner · Course · 1 - 4 Weeks

  • Google Cloud

    Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview

    Google Cloud

    Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial

    Johns Hopkins University

    Skills you'll gain: Desktop Support, End User Training and Support, Help Desk Support, Patient Communication, Health Informatics, Healthcare Industry Knowledge, Technical Support, Information Technology, Health Information Management, Issue Tracking, Electronic Medical Record, Medical Privacy

    4.7
    Rating, 4.7 out of 5 stars
    754 reviews

    Beginner · Course · 1 - 4 Weeks

  • Google Cloud

    Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information

    Beginner · Course · 1 - 4 Weeks

  • Coursera Project Network

    Skills you'll gain: Sprint Planning, Azure DevOps, Backlogs, Issue Tracking, Kanban Principles, Agile Software Development, Project Management, DevOps

    4.5
    Rating, 4.5 out of 5 stars
    624 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Coursera Project Network

    Skills you'll gain: User Story, Jira (Software), Backlogs, Issue Tracking, Sprint Planning, Agile Software Development, Agile Project Management, Project Management

    4.1
    Rating, 4.1 out of 5 stars
    42 reviews

    Beginner · Guided Project · Less Than 2 Hours