The language used throughout the course, in both instruction and assessments.

Skills you'll gain: Hardware Troubleshooting, Desktop Support, Computer Hardware, Digital Transformation, Technical Support, System Support, Networking Hardware, Servers, Network Security, Network Infrastructure, IT Infrastructure, Data Storage Technologies, Data Storage
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Computer Networking, Network Protocols, Web Applications, Computer Security Awareness Training, Network Routers, Wireless Networks, Technical Support and Services, Encryption, Security Awareness, Computer Literacy, System Configuration, Microsoft Office, Authentications, Microsoft Windows, Peripheral Devices, Patch Management, Technical Support, Mac OS, Database Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Open Mindset, Interpersonal Communications, Teamwork, Relationship Building, Problem Solving, Communication
Beginner · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: User Provisioning, Data Governance, Google Workspace, Data Loss Prevention, Gmail, User Accounts, Google Gemini, Information Management, Email Security, Data Management, Data Security, Document Management, Group Policy, Identity and Access Management, Mobile Security, Records Management, Email Automation, Data Storage, Security Management, Technical Support
Beginner · Professional Certificate · 1 - 4 Weeks

Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Desktop Support, System Support, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Problem Solving, Communication
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Network Troubleshooting, Desktop Support, Test Equipment, Networking Hardware, Computer Hardware, Mobile Security, Technical Support, Data Maintenance, Peripheral Devices, Computer Displays, Data Storage, Wireless Networks
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support, Hardware Troubleshooting, System Support, Help Desk Support, Debugging, Microsoft Windows, Mac OS, Unix, Problem Management, Computer Hardware, Network Monitoring, Generative AI, Operating Systems, System Configuration, Software Installation, Technical Communication, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Musical Composition, Music Performance, Music, Media Production, Music Theory, Instrumental Music, File Management, Performing Arts, Post-Production, Design Thinking, Creativity, Electronic Media, Editing, Design Software, Automation, Technical Support, System Configuration, System Requirements
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Software Architecture, Technical Support, Operating Systems, Software Installation, System Support, Microsoft Windows, Problem Management, Debugging, System Configuration, Performance Tuning, Security Software, Technical Communication, Microsoft Office
Beginner · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Web Analytics and SEO, Information Architecture, Technical Support
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Music Theory, Musical Composition, Music, File Management, Instrumental Music, Storytelling, Music Performance, Writing and Editing, Automation, Editing, Technical Support, Writing, Creativity
Beginner · Specialization · 3 - 6 Months