Customer Data Management

Customer Data Management is a strategic approach to collecting, storing, managing, and using customer information to improve business operations, make data-driven decisions, and enhance customer service. Coursera's Customer Data Management catalogue teaches you all the necessary skills and techniques to effectively handle customer data. You'll learn about various data collection methods, data storage solutions, analytics tools, and privacy regulations to ensure data compliance. Additionally, you'll learn how to use customer data to predict trends, personalize marketing efforts, and improve customer experiences. This skill is indispensable for roles such as marketing managers, data analysts, customer service managers, and anyone dealing with customer information.
8credentials
32courses

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Results for "customer data management"

  • Skills you'll gain: Target Audience, Facebook, Advertising, Online Advertising, Social Media Campaigns, Paid media, Marketing, Social Media, Customer Data Management, Digital Marketing

  • Status: Free Trial

    Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Performance Reporting, Forecasting, Sales Pipelines, Business Metrics, Sales Enablement, Performance Metric, Sales, Data-Driven Decision-Making, Customer Service, Key Performance Indicators (KPIs), Customer Data Management, Customer Success Management, Goal Setting

  • Coursera Project Network

    Skills you'll gain: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management (CRM) Software, Customer Relationship Management, Team Management, Customer Data Management, User Accounts, Marketing

  • Coursera Project Network

    Skills you'll gain: Persona Development, Customer Relationship Management (CRM) Software, Customer Insights, Customer Data Management, Target Audience, Target Market, Marketing Strategies, Consumer Behaviour, Market Analysis, Social Media, Product Knowledge, Research

  • Skills you'll gain: Google Gemini, Marketing Analytics, Generative AI, Customer Analysis, Customer Insights, Big Data, Marketing Strategies, Customer Data Management, Forecasting, Predictive Analytics, Data Analysis, Artificial Intelligence and Machine Learning (AI/ML)

  • Skills you'll gain: Google Gemini, Marketing Analytics, Analytics, Customer Analysis, Generative AI, Data Analysis, Google Cloud Platform, Customer Insights, Customer Data Management, Marketing Strategies, Predictive Modeling, Forecasting, SQL

  • Coursera Instructor Network

    Skills you'll gain: Salesforce, Customer Relationship Management, Customer Relationship Management (CRM) Software, Responsible AI, Salesforce Development, Data Ethics, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer Data Management, Business Process Automation, Automation, Analytics, Data-Driven Decision-Making, Predictive Modeling

  • Skills you'll gain: HubSpot CRM, Dashboard, Customer Relationship Management, Marketing Analytics, Marketing Automation, Marketing, Customer Data Management, Marketing Management, Business, Business Strategy

  • Skills you'll gain: Google Gemini, Customer Analysis, Machine Learning Methods, Artificial Intelligence, Generative AI, Data Integration, Predictive Analytics, Customer Data Management, Time Series Analysis and Forecasting, Marketing Strategies

  • Status: Free Trial

    Fundação Instituto de Administração

    Skills you'll gain: Predictive Analytics, Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Applied Machine Learning, Artificial Intelligence, Machine Learning, Deep Learning, Artificial Neural Networks, Supervised Learning, Unsupervised Learning

  • Status: Free Trial

    Fundação Instituto de Administração

    Skills you'll gain: Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Sales Management, Big Data, Customer Insights, Customer Acquisition Management, Customer experience strategy (CX), Customer Retention, Target Market, Business Metrics, Analytics, Consumer Behaviour, Artificial Intelligence

  • Status: Free Trial

    Skills you'll gain: Media Buying, Digital Media Strategy, Paid media, Online Advertising, Marketing Effectiveness, Contextual Advertising, Media Planning, Digital Advertising, Advertising, Marketing Strategies, Advertising Campaigns, Business Metrics, Key Performance Indicators (KPIs), Bidding, Communication Strategies, Marketing Budgets, Data Integration, Customer Data Management

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