The language used throughout the course, in both instruction and assessments.

Case Western Reserve University
Skills you'll gain: Coaching, Negotiation, Emotional Intelligence, Empathy, Leadership Development, Initiative and Leadership, Compassion, Leadership, Organizational Change, Organizational Leadership, Organizational Development, Culture Transformation, Team Leadership, People Development, Influencing, Strategic Leadership, Active Listening, Case Studies, Personal Development, Professional Development
Intermediate · Specialization · 3 - 6 Months

Harvard Business Review
Skills you'll gain: Crisis Management, Organizational Change, Strategic Leadership, Leadership, Resilience, Team Leadership, Organizational Leadership, Dealing With Ambiguity, Change Management, Adaptability, Overcoming Objections, Compassion, Emotional Intelligence, Process Improvement, Empathy, Communication Strategies, Employee Engagement
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Pain Management, Hospice, Patient-centered Care, Patient Communication, Patient Education And Counseling, Care Management, Patient Evaluation, Patient Advocacy, Active Listening, Compassion, Treatment Planning, Healthcare Ethics, Respiratory Care, Empathy, Self-Awareness, Health Assessment, Psychiatric Assessments, Care Coordination, Dignity in Care, Communication
Beginner · Specialization · 3 - 6 Months

The Museum of Modern Art
Skills you'll gain: Design Thinking, Art History, Liberal Arts, Lesson Planning, Literacy, Creative Thinking, Aesthetics, Learning Styles, Teaching, Learning Strategies, Social Studies, Empathy, Emotional Intelligence, Creativity, Instructional Strategies, Student Engagement, Curriculum Planning, Self-Awareness, Research, Curriculum Development
Intermediate · Specialization · 3 - 6 Months

Coursera Instructor Network
Skills you'll gain: Organizational Change, Workplace inclusivity, Emotional Intelligence, Change Management, Team Motivation, Diversity and Inclusion, Team Building, Resilience, Business Transformation, Conflict Management, Team Leadership, Diversity Awareness, Culture Transformation, Leadership Development, Cross-Functional Team Leadership, Empathy, Collaboration, Team Management, Leadership, Communication
Intermediate · Specialization · 1 - 3 Months

Macquarie University
Skills you'll gain: Overcoming Objections, Influencing, Persuasive Communication, Storytelling, Rapport Building, Meeting Facilitation, Leadership, Presentations, Communication, Verbal Communication Skills, Public Speaking, Non-Verbal Communication, Empathy, Decision Making
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Storytelling, Personal Development, Overcoming Obstacles, Resilience, Self-Awareness, Mental Health, Community Development, Positivity, Empathy, Relationship Building, Goal Setting
Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Emotional Intelligence, Conflict Management, Empathy, Relationship Management, Leadership, Professional Development, Stress Management, Self-Awareness, Team Management, Resilience, Decision Making, Active Listening
Beginner · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: Emotional Intelligence, Self-Awareness, Resilience, Personal Development, Storytelling, Experimentation, Team Management, Community Development, Social Skills, Leadership, Leadership Development, Persistence, Mindfulness, Adaptability, Ethical Standards And Conduct, Strategic Leadership, Complex Problem Solving, Empathy, Systems Thinking, Conflict Management
Intermediate · Specialization · 3 - 6 Months

University of Toronto
Skills you'll gain: Interpersonal Communications, Communication Strategies, Psychotherapy, Rapport Building, Mental Health Therapies, Emotional Intelligence, Empathy, Case Studies, Clinical Psychology, Problem Solving, Mental Health Counseling, Relationship Building, Mental Health Diseases and Disorders, Interactive Learning, Patient Evaluation, Psychological Evaluations, Cultural Sensitivity
Mixed · Course · 1 - 3 Months

MedCerts
Skills you'll gain: Healthcare Ethics, Conflict Management, Patient Communication, Cultural Responsiveness, Patient-centered Care, Professionalism, Professional Development, Verbal Communication Skills, Time Management, Emotional Intelligence, Teamwork, Interpersonal Communications, Communication, Empathy, Ethical Standards And Conduct, Stress Management, Relationship Building
Beginner · Course · 1 - 3 Months