Information Technology Operations

Information Technology Operations is the department responsible for the daily infrastructure and operations of an organization's IT applications and devices. Coursera's IT Operations catalogue instructs you about the core aspects of managing and implementing IT services in an enterprise environment. You'll learn about IT service management, network and system administration, data center operations, database administration, and troubleshooting and maintaining hardware and software. Furthermore, you'll gain knowledge about key IT security procedures and compliance standards, as well as IT operations best practices such as ITIL and DevOps. With these skills, you'll be well-equipped to ensure the smooth, secure, and efficient operation of IT systems within any business.