Quality Management

Quality Management is a systematic approach aimed at achieving long-term success through customer satisfaction. Coursera's Quality Management catalogue teaches you the principles and methodologies used to improve products, services, and processes. You'll learn about various aspects of quality management such as quality planning, quality assurance, quality control, and quality improvement. In addition, you will gain knowledge in key areas like the Deming Cycle, Six Sigma, Lean, and Total Quality Management (TQM). By the end of your learning journey, you will be equipped with the tools and techniques necessary to drive continuous improvement in any organization, aiding in the delivery of high-quality products and services.
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Explore the Quality Management Course Catalog

  • Status: Free Trial

    Skills you'll gain: Client Services, Professionalism, Ability To Meet Deadlines, Business Research, Accountability, Professional Development, Problem Solving, Reliability, Detail Oriented, Workflow Management, Quality Management, Adaptability, Time Management, Continuous Improvement Process, Communication, Agile Methodology, Communication Planning

  • Status: Free Trial

    Skills you'll gain: Hospitality Management, Hospitality, Hospitality and Food Services, Brand Management, Branding, Brand Awareness, Brand Marketing, Brand Strategy, Brand Loyalty, Business Ethics, Digital Transformation, Sustainable Business, Market Dynamics, Corporate Sustainability, Quality Management, Customer experience improvement, Innovation, Consumer Behaviour

  • Status: New
    Status: Free Trial

    Skills you'll gain: Microsoft Power Platform, Stakeholder Management, Software Development Life Cycle, Team Building, Agile Methodology, Quality Management, Agile Project Management, Project Management Institute (PMI) Methodology, Power BI, Microsoft Power Automate/Flow, Scrum (Software Development), Business Analysis, Virtual Teams, Requirements Management, Risk Management, Team Management, Project Management Life Cycle, Project Management, Microsoft Project, Business

  • Status: New
    Status: Free Trial

    Skills you'll gain: Lean Manufacturing, Lean Methodologies, Lean Six Sigma, Kaizen Methodology, Operational Efficiency, Performance Measurement, Manufacturing Operations, Operational Excellence, Business Process, Quality Management, Process Improvement, Performance Metric, Waste Minimization, Kanban Principles, Six Sigma Methodology, Continuous Improvement Process, Quality Assurance and Control, Business Metrics, Process Mapping, Key Performance Indicators (KPIs)

  • Status: New
    Status: Free Trial

    Skills you'll gain: Lean Methodologies, Six Sigma Methodology, Failure Mode And Effects Analysis, Lean Six Sigma, Process Optimization, Quality Improvement, Process Improvement, Quality Management, Process Mapping, Operational Efficiency, Continuous Improvement Process, Product Quality (QA/QC), Waste Minimization, Key Performance Indicators (KPIs), Root Cause Analysis, Product Development, Risk Analysis

  • Status: Free Trial

    University of Colorado Boulder

    Skills you'll gain: User Story, Supplier Management, Project Schedules, Project Closure, Engineering Management, Milestones (Project Management), Team Leadership, Stakeholder Management, Scheduling, Agile Project Management, Scrum (Software Development), Procurement, Quality Management, Team Management, Project Planning, Agile Methodology, Project Scoping, Project Management, Risk Management, Stakeholder Communications

  • Status: Free Trial

    Skills you'll gain: Software Development Life Cycle, Quality Management, Scrum (Software Development), Business Analysis, Requirements Management, Risk Management, Project Management, Project Risk Management, Business Process Improvement, Project Planning, Agile Methodology, User Acceptance Testing (UAT)

  • Status: Free Trial

    University of Illinois Urbana-Champaign

    Skills you'll gain: Process Improvement, Supply Chain, Supply Chain Management, Operations Management, Process Analysis, Business Operations, Statistical Process Controls, Continuous Improvement Process, Process Capability, Business Technologies, Emerging Technologies, Inventory Management System, Quality Management, Sustainable Business, Lean Manufacturing, Vendor Contracts, Process Control, Corporate Sustainability, Product Quality (QA/QC), Program Management

  • Status: Free Trial

    Tecnológico de Monterrey

    Skills you'll gain: Lean Six Sigma, Six Sigma Methodology, Lean Methodologies, Statistical Process Controls, Quality Improvement, Process Improvement, Process Analysis, Continuous Improvement Process, Customer Analysis, Waste Minimization, Quality Management, Return On Investment, Process Mapping, Project Management, Cost Benefit Analysis

  • Skills you'll gain: Lean Six Sigma, Process Mapping, Process Improvement, Process Analysis, Business Process, Continuous Improvement Process, Waste Minimization, Statistical Analysis, Quality Management, Operational Efficiency, Statistical Process Controls, Root Cause Analysis, Data-Driven Decision-Making, Customer experience improvement, Business Metrics

  • Status: Free Trial

    Skills you'll gain: Cost Management, Project Management Institute (PMI) Methodology, Project Risk Management, Scope Management, Project Management, Project Scoping, Project Management Life Cycle, Resource Management, Project Controls, Risk Management, Project Planning, Communication Planning, Risk Mitigation, Quality Management, Project Estimation, Stakeholder Management, Scheduling, Stakeholder Communications, Timelines, Procurement

  • Status: New
    Status: Free Trial

    Skills you'll gain: Cost Management, Earned Value Management, Cost Control, Budget Management, Cost Estimation, Agile Methodology, Quality Assurance, Project Performance, Quality Management, Quality Control, Project Accounting, Work Breakdown Structure, Variance Analysis

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