Active Listening

Active Listening is a communication technique that requires the listener to fully concentrate, understand, respond and then remember what is being said. Coursera's Active Listening skill catalogue teaches you how to develop and enhance this vital communication skill. You'll learn to accurately interpret and understand verbal communication, provide appropriate feedback, and remember and recall information effectively. This skill is essential for everyone, from professionals in the field of counseling, teaching, customer service, and management to individuals wanting to improve their personal interactions. Mastering this skill will enhance your ability to communicate effectively in both your personal and professional life.
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Results for "active listening"

  • Status: Free Trial

    Case Western Reserve University

    Skills you'll gain: Coaching, Negotiation, Emotional Intelligence, Empathy, Leadership Development, Initiative and Leadership, Compassion, Leadership, Organizational Change, Organizational Leadership, Organizational Development, Culture Transformation, Team Leadership, People Development, Influencing, Strategic Leadership, Active Listening, Case Studies, Personal Development, Professional Development

  • Status: Preview

    Skills you'll gain: Negotiation, Active Listening, Conflict Management, Leadership, Relationship Building, Strategic Partnership, Communication, Persuasive Communication, Value Propositions, Stakeholder Management

  • Status: Free Trial

    Universidad Nacional Autónoma de México

    Skills you'll gain: Overcoming Objections, Negotiation, Contract Negotiation, Communication, Active Listening, Cooperation, Conflict Management, Strategic Partnership, Interpersonal Communications, Overcoming Obstacles, Business Ethics, Personal Development, Business Strategy, Collaboration, Leadership, Relationship Building, Persuasive Communication, Communication Strategies, Professional Development, Value Propositions

  • Status: New
    Status: Free Trial

    Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Sales Presentation, Concision, Sales Strategy, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Customer Relationship Management (CRM) Software, Storytelling, Emotional Intelligence, Sales, Business Communication, Communication Strategies, Technical Communication, Communication, Marketing Communications

  • Status: Free Trial

    Tecnológico de Monterrey

    Skills you'll gain: Persona Development, Social Media Strategy, Social Media Marketing, Social Media, Performance Metric, Smart Goals, Plan Execution, Social Media Management, Social Media Campaigns, Content Marketing, Performance Measurement, Goal Setting, Key Performance Indicators (KPIs), Active Listening, Target Audience, Marketing Strategies, Business Planning, Social Network Analysis, LinkedIn, Facebook

  • Status: Free Trial

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication

  • Status: Free Trial

    Skills you'll gain: Assertiveness, Interpersonal Communications, Active Listening, Empathy, Constructive Feedback, Emotional Intelligence, Team Leadership, Leadership, Employee Performance Management, Strategic Communication, Communication, Motivational Skills, Teamwork

  • Status: Free Trial

    Skills you'll gain: Time Management, Oral Comprehension, Active Listening, Language Competency, Public Speaking, Verbal Communication Skills, Learning Strategies, English Language, Vocabulary, Composure, Grammar, Detail Oriented, Adaptability

  • Status: Free Trial

    University of California, Davis

    Skills you'll gain: Emotional Intelligence, Social Skills, Active Listening, Empathy, Professional Development, Stress Management, Relationship Building, Relationship Management, Interpersonal Communications, Self-Awareness, Communication Strategies, Self-Discipline, Personal Development, Mindfulness, Adaptability

  • Status: New
    Status: Free Trial

    Skills you'll gain: Active Listening, Internal Communications, Proposal Writing, Negotiation, AI Personalization, Stakeholder Engagement, Business Communication, Social Skills, Business Writing, Contract Negotiation, Workplace inclusivity, Influencing, Emotional Intelligence, Interpersonal Communications, Communication, Communication Planning, Customer Engagement, Communication Strategies, Leadership and Management, Leadership Development

  • Status: Free Trial

    Skills you'll gain: Mediation, Negotiation, Conflict Management, Cultural Diversity, Case Studies, Communication Strategies, Analysis, Value Propositions, Consultative Approaches, Peer Review, Process Design, Interpersonal Communications, Active Listening

  • Status: New
    Status: Free Trial

    Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Sales Presentation, Concision, Sales Strategy, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Customer Relationship Management (CRM) Software, Emotional Intelligence, Sales, Technical Writing, Verbal Communication Skills, Storytelling, Communication Strategies, Communication, Marketing Communications

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  • Arizona State University
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  • University of California, Davis