Case Management

Case Management is a coordinated approach to the delivery of health, substance abuse, mental health, and social services, promoting efficiency and effectiveness of care. Coursera's case management catalogue equips you with the skills to navigate the healthcare system, coordinate care for patients, and ensure the best outcomes. You'll learn how to handle complex cases, assess patient needs, and develop a comprehensive care plan. You'll also grasp essential concepts such as crisis intervention, care coordination, patient advocacy, and resource linkage. Seasoned healthcare professionals and those transitioning into the field will find this skillset valuable for enhancing patient-centered care and ensuring the most efficient use of resources.