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Results for "telephone skills"

  • Status: New
    New
    P

    Packt

    Presentation Skills with Story Telling

    Skills you'll gain: Storytelling, Presentations, Microsoft PowerPoint, Business Communication, Public Speaking, Verbal Communication Skills, Sales Presentations, Persuasive Communication, Drive Engagement, Target Audience

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    A

    Arizona State University

    English Communication for Tech Professionals

    Skills you'll gain: Business Writing, Oral Expression, Presentations, Grammar, Rapport Building, Business Communication, Technical Communication, Verbal Communication Skills, Writing, Vocabulary, Business Correspondence, Interpersonal Communications, Communication, Interviewing Skills, English Language, LinkedIn, Constructive Feedback, Professional Networking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    73 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera Instructor Network

    GenAI for Call Centers: AI-Driven Customer Success

    Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Duke University

    Telehealth: Essentials, Teamwork, and Dermatology

    Skills you'll gain: Telehealth, Patient Preparation, Teamwork, Patient Communication, Collaboration, Vital Signs, Medical Imaging, Patient Evaluation, Clinical Assessment, Health Technology, Health Assessment, Patient Coordination, Clinical Practices, Patient Education And Counseling, Patient-centered Care, Patient Education and Support, Health Care, Telecommunications, Care Management, Communication

    5
    Rating, 5 out of 5 stars
    ·
    23 reviews

    Beginner · Specialization · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Duke University

    Telehealth: Essentials, Teamwork, and Cardiopulmonary Exam

    Skills you'll gain: Telehealth, Patient Education And Counseling, Medical Telemetry, Patient Preparation, Teamwork, Patient Communication, Collaboration, Vital Signs, Clinical Assessment, Health Technology, Health Assessment, Health Informatics, Patient Treatment, Health Care, Health Systems, Patient Evaluation, Telecommunications, Care Management, Health Care Procedure and Regulation, Communication

    5
    Rating, 5 out of 5 stars
    ·
    23 reviews

    Beginner · Specialization · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Feedback Skills

    Skills you'll gain: Constructive Feedback, Communication, Business Communication, Interpersonal Communications, Emotional Intelligence, Social Skills, Tactfulness, Empathy, Performance Management, Growth Mindedness, Collaboration, Personal Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    28 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    IIMA - IIM Ahmedabad

    Leadership Skills

    Skills you'll gain: Leadership, Organizational Leadership, Team Leadership, Change Management, Leadership and Management, Business Leadership, Business Ethics, Self-Awareness, Culture Transformation, Personal Development, Decision Making, Emotional Intelligence, Influencing, Empowerment, Communication, Relationship Building, Mindfulness

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Conflict Resolution Skills

    Skills you'll gain: Conflict Management, Communication Strategies, Interpersonal Communications, Mediation, De-escalation Techniques, Verbal Communication Skills, Negotiation, Cooperation, Problem Solving

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.1K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Shanghai Jiao Tong University

    Training and Practicing in English Public Speaking

    Skills you'll gain: Public Speaking, Active Listening, English Language, Verbal Communication Skills, Communication, Critical Thinking, Creative Thinking, Stress Management, Adaptability, Self-Awareness

    4.6
    Rating, 4.6 out of 5 stars
    ·
    297 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera Instructor Network

    Technical Troubleshooting: Diagnostics, Networks, Customers

    Skills you'll gain: Network Troubleshooting, Network Performance Management, Network Monitoring, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, Help Desk Support, Problem Management, Network Analysis

    5
    Rating, 5 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Duke University

    Telehealth: Essentials, Teamwork, and HEENT Exam

    Skills you'll gain: Telehealth, Patient Preparation, Teamwork, Patient Communication, Patient Evaluation, Collaboration, Vital Signs, Health Technology, Clinical Assessment, Health Care, Patient Positioning, Patient Coordination, Health Assessment, Clinical Practices, Patient Education And Counseling, Patient-centered Care, Patient Treatment, Patient Education and Support, Telecommunications, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    19 reviews

    Beginner · Specialization · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Duke University

    Telehealth: Essentials, Teamwork, and Neurologic Exam

    Skills you'll gain: Telehealth, Neurology, Patient Evaluation, Patient Preparation, Teamwork, Patient Communication, Collaboration, Vital Signs, Patient Education And Counseling, Clinical Assessment, Health Technology, Health Assessment, Clinical Practices, Patient Treatment, Primary Care, Health Care, Health Systems, Telecommunications, Care Management, Communication

    5
    Rating, 5 out of 5 stars
    ·
    20 reviews

    Beginner · Specialization · 1 - 4 Weeks

1…567…558

In summary, here are 10 of our most popular telephone skills courses

  • Presentation Skills with Story Telling: Packt
  • English Communication for Tech Professionals: Arizona State University
  • GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
  • Telehealth: Essentials, Teamwork, and Dermatology: Duke University
  • Telehealth: Essentials, Teamwork, and Cardiopulmonary Exam: Duke University
  • Feedback Skills: Packt
  • Leadership Skills: IIMA - IIM Ahmedabad
  • Conflict Resolution Skills: University of California, Irvine
  • Training and Practicing in English Public Speaking: Shanghai Jiao Tong University
  • Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera Instructor Network

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