End User Training and Support

End User Training and Support is a crucial aspect of IT that focuses on assisting and educating users in the effective use of technology and software applications. Coursera's End User Training and Support catalogue equips you with the knowledge and skills required to provide effective guidance and assistance to users. You'll learn about various methods for creating engaging user training programs, troubleshooting common technical issues, enhancing user experience, and fostering a supportive environment for users to explore and understand the technology. Develop your skills in communication, problem-solving, and patience, all of which are invaluable in ensuring seamless user experience and interaction in any technological environment.
5credentials
31courses

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Results for "end user training and support"

  • Status: Free Trial

    Johns Hopkins University

    Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Patient Safety, Health Technology, Health Information Management, Clinical Informatics, Security Awareness, Personally Identifiable Information, Encryption, Help Desk Support, Medical Equipment, Desktop Support, End User Training and Support, Health Care, Clinical Documentation, Patient Communication, Technical Support, Customer Support

  • Status: New
    Status: Free Trial

    Skills you'll gain: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking

  • Status: New
    Status: Free Trial

    Skills you'll gain: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries

  • Status: Free Trial

    Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

  • Status: Free Trial

    Skills you'll gain: Oral Comprehension, Education Software and Technology, Literacy, Teaching, Grammar, Technology Strategies, English Language, Language Competency, End User Training and Support, Emerging Technologies, Language Learning, Vocabulary, Innovation, Organizational Skills

  • Status: Free Trial

    Skills you'll gain: Desktop Support, End User Training and Support, Help Desk Support, Patient Communication, Health Informatics, Healthcare Industry Knowledge, Technical Support, Information Technology, Health Information Management, Issue Tracking, Electronic Medical Record, Medical Privacy

What brings you to Coursera today?

  • Status: Preview

    Skills you'll gain: Responsible AI, Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Artificial Intelligence, Automation

  • Status: Free Trial

    Skills you'll gain: Dashboard, Salesforce, Data Visualization, Salesforce Development, Continuous Deployment, Ad Hoc Reporting, Email Automation, Business Reporting, Cloud Services, Request For Quotation (RFQ), Product Planning, Data Import/Export, Data Management, Security Controls, End User Training and Support

  • Status: Free Trial

    Skills you'll gain: Network Troubleshooting, Display Devices, Cloud Computing Architecture, Networking Hardware, Virtual Machines, Dynamic Host Configuration Protocol (DHCP), Cloud Computing, Firewall, Mobile Security, USB, Computer Networking, Network Routers, Network Infrastructure, Network Switches, Cloud Security, Network Protocols, System Configuration, System Support, End User Training and Support

  • Status: Free Trial

    Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems

  • Status: Free Trial

    Skills you'll gain: Electronic Medical Record, Clinical Informatics, Health Technology, Health Information Management, Clinical Documentation, Decision Support Systems, Practice Management Software, Technical Support, End User Training and Support, Patient Registration, Databases, Change Control, Interoperability, Authentications

  • Status: Free Trial

    Skills you'll gain: Responsible AI, Data Ethics, Generative AI, Artificial Intelligence, Ethical Standards And Conduct, AI Product Strategy, End User Training and Support, Human Computer Interaction, User Feedback, Information Privacy

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  • Johns Hopkins University
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