The language used throughout the course, in both instruction and assessments.

Skills you'll gain: Hospitality, Hospitality Management, Innovation, Hotels and Accommodations, Service Management, Customer experience strategy (CX), Customer Service, Restaurant Operation, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, AI Personalization
Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Hospitality, Climate Change Adaptation, Market Dynamics, Digital Transformation, Hotels and Accommodations, Sustainable Development, Travel Arrangements, Food Services, Economic Development, Environment and Resource Management, Socioeconomics, Cultural Diversity, Culture, Consumer Behaviour, Supply And Demand
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Booking (Sales), Sales Process, Stakeholder Management, Hotels and Accommodations, Client Services, Customer Inquiries
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Revenue Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Hospitality, Financial Statements, Budgeting, Financial Analysis, Performance Measurement, Financial Forecasting, Variance Analysis, Business Metrics, Operating Budget, Financial Management, Innovation, Hotels and Accommodations, Service Management, Financial Planning
Intermediate · Specialization · 3 - 6 Months

EDHEC Business School
Skills you'll gain: Hospitality Management, Guest Relations, Hospitality, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Property Management Systems, Customer Complaint Resolution, Operational Excellence, Customer Insights, Sustainability Standards, Consumer Behaviour
Beginner · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Service Design, Hospitality, Hospitality Management, Customer Insights, Hotels and Accommodations, Customer experience strategy (CX), Sustainable Business, Sustainable Development, Consumer Behaviour, Sustainability Standards, Strategic Marketing, Innovation
Intermediate · Course · 1 - 3 Months
Arizona State University
Skills you'll gain: Peer Review, Oral Expression, Hotels and Accommodations, Presentations, Video Production, Language Learning, Travel Arrangements, Telephone Skills, Business Communication, Bilingual (Spanish/English), Vocabulary, Scheduling, Hospitality, Cultural Sensitivity, Verbal Communication Skills, Cultural Diversity, Oral Comprehension, Communication, Grammar, Food and Beverage
Beginner · Specialization · 3 - 6 Months

IE Business School
Skills you'll gain: Marketing Planning, Market Analysis, Strategic Marketing, Market Research, Marketing Management, Marketing Strategy and Techniques, Marketing Effectiveness, Product Marketing, Marketing Communications, Case Studies, Plan Execution, Consumer Behaviour, Hotels and Accommodations, Target Audience
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Hotels and Accommodations, Travel Arrangements, Business Communication, Language Learning, Oral Expression, Hospitality, Oral Comprehension, Verbal Communication Skills, Vocabulary, Cultural Sensitivity, Food and Beverage
Mixed · Course · 1 - 3 Months

Shanghai Jiao Tong University
Skills you'll gain: Oral Expression, Communication, Language Competency, Oral Comprehension, Telephone Skills, Business Correspondence, Business Communication, Language Learning, Business Writing, Vocabulary, Collaboration, Grammar, Setting Appointments, Time Management, Hotels and Accommodations, Critical Thinking
Intermediate · Course · 1 - 3 Months
Arizona State University
Specialization

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Universidad de Palermo
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IE Business School
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Starweaver
Specialization

Universidad de Palermo
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EDHEC Business School
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Starweaver
Specialization

Dubai College of Tourism
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