Product Knowledge

Product Knowledge refers to an individual's understanding and information about a product which includes its application, function, features, use, and overall value. Coursera's Product Knowledge catalogue equips you with the skills to thoroughly understand a product and effectively communicate its benefits to potential customers. You'll learn how to analyze and assess a product's market, understand its unique selling proposition (USP), and effectively communicate its value. This knowledge will be instrumental in making informed decisions, providing excellent customer support, and driving successful sales strategies. Whether you're a sales professional, a marketing expert, or an entrepreneur, mastering product knowledge can elevate your professional competence and marketability.
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Results for "product knowledge"

  • Status: Free Trial

    Liberty Mutual Insurance

    Skills you'll gain: Workers Compensation, Insurance Policies, Insurance, Commercial Laws, Product Knowledge, Underwriting, Cyber Risk, Property Inspection, Risk Management

    4.2
    Rating, 4.2 out of 5 stars
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview

    Pontificia Universidad Católica del Perú

    Skills you'll gain: Business Modeling, Value Propositions, Target Market, Customer Analysis, Business Planning, Strategic Partnership, Business Process, Case Studies, Competitive Analysis, Business Strategies, Market Analysis, Business Development, New Business Development, Financial Analysis, Resource Management, Customer Relationship Management, Cost Accounting, Product Knowledge, Revenue Management

    4.8
    Rating, 4.8 out of 5 stars
    225 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial

    Salesforce

    Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Sales Enablement, Product Knowledge, B2B Sales, Campaign Management, Data Visualization, Sales Training

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    2K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    Status: Preview

    LearnQuest

    Skills you'll gain: Sales Pipelines, Prospecting and Qualification, Sales Process, Persuasive Communication, Communication, Value Propositions, B2B Sales, Technical Sales, Overcoming Objections, Customer Relationship Management (CRM) Software, Sales, Sales Strategy, Product Knowledge, Sales Presentation, Market Analysis, Market Dynamics, Market Research, Customer Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial

    Voxy

    Skills you'll gain: Stress Management, Goal Setting, Nutrition and Diet, Professional Development, Personal Development, Organizational Skills, English Language, Planning, Technical Communication, Product Knowledge, Productivity, Language Learning, Interpersonal Communications, Media and Communications, Customer Service, Language Competency, Retail Sales, Health And Wellness Coaching, Calendar Management, Vocabulary

    4.6
    Rating, 4.6 out of 5 stars
    563 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial

    Salesforce

    Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Order Management, Product Knowledge, B2B Sales, Customer Support, Sales, Management Reporting

    Beginner · Professional Certificate · 3 - 6 Months

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  • Status: New
    Status: Free Trial

    Starweaver

    Skills you'll gain: Business Process Modeling, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Google Gemini, Process Analysis, AI Product Strategy, ChatGPT, Market Opportunities, Scalability, Product Management, Business Strategy, Innovation, Product Development, AI Personalization, Product Requirements, Product Knowledge

    4.5
    Rating, 4.5 out of 5 stars
    14 reviews

    Intermediate · Specialization · 1 - 4 Weeks

  • Coursera Project Network

    Skills you'll gain: Facebook, E-Commerce, Sales Management, Online Advertising, Digital Advertising, Product Knowledge, Social Media Marketing, Social Media, Product Promotion

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    Status: Free Trial

    Starweaver

    Skills you'll gain: Business Process Modeling, Data Storytelling, Responsible AI, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Sales Presentation, Google Gemini, Sales Strategy, ChatGPT, Product Management, Generative AI, Sustainable Development, Data Ethics, Customer Relationship Management (CRM) Software, Innovation, Environmental Social And Corporate Governance (ESG), Product Knowledge

    4.5
    Rating, 4.5 out of 5 stars
    15 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial

    Liberty Mutual Insurance

    Skills you'll gain: Insurance, Insurance Policies, Closing (Sales), Insurance Sales, Overcoming Objections, Sales Prospecting, Productivity, Prospecting and Qualification, Verbal Communication Skills, Workers Compensation, Storytelling, Risk Management, Customer Relationship Building, Customer Retention, Sales Presentation, Communication, Consultative Selling, Underwriting, Commercial Laws, Product Knowledge

    4.5
    Rating, 4.5 out of 5 stars
    38 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Alfaisal University | KLD

    Skills you'll gain: Overcoming Objections, Sales, Negotiation, Sales Process, Product Knowledge, Rapport Building, Communication, Value Propositions, Persuasive Communication, Customer Relationship Building, Customer Service, Needs Assessment, Active Listening, Empathy

    4.6
    Rating, 4.6 out of 5 stars
    41 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview

    Peking University

    Skills you'll gain: Interviewing Skills, Product Marketing, Oral Comprehension, Business Marketing, Business Communication, Product Knowledge, Oral Expression, Customer Service, Business Correspondence, Language Competency, Customer Complaint Resolution, Communication, Greeting Customers, Vocabulary

    4.9
    Rating, 4.9 out of 5 stars
    148 reviews

    Intermediate · Course · 1 - 3 Months

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  • Pathstream
  • Salesforce
  • Alfaisal University | KLD
  • Kennesaw State University
  • Fundação Instituto de Administração
  • Google Cloud
  • Liberty Mutual Insurance
  • Starweaver