Relationship Management

Relationship Management is a strategy designed to foster strong customer engagement and loyalty. Coursera's Relationship Management catalogue teaches you how to manage and grow relationships effectively in personal, social, and professional contexts. You'll learn about different relationship building tactics, ways to maintain positive and healthy relationships, the importance of emotional intelligence in relationship management, and techniques to handle conflicts and issues. Cultivate your skills in communication, conflict resolution, and empathy, equipping you with the tools necessary to forge productive and long-lasting relationships in both your personal and professional life.
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Results for "relationship management"

  • Status: Preview

    Starweaver

    Skills you'll gain: Relationship Management, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Market Opportunities, Organizational Development, Upselling, Active Listening

    4.4
    Rating, 4.4 out of 5 stars
    189 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial

    Rice University

    Skills you'll gain: Conflict Management, Professional Networking, Meeting Facilitation, Relationship Management, Relationship Building, Communication, Mentorship, Active Listening, People Management, Constructive Feedback, Influencing, Coaching, Stakeholder Management, Leadership

    4.7
    Rating, 4.7 out of 5 stars
    407 reviews

    Advanced · Course · 1 - 3 Months

  • Status: New
    Status: Free Trial

    Google

    Skills you'll gain: Team Leadership, Employee Coaching, Performance Management, Constructive Feedback, People Development, Goal Setting, Delegation Skills, Relationship Management, Communication

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    Status: Free Trial

    Google

    Skills you'll gain: People Management, Team Management, Team Building, Leadership and Management, Organizational Leadership, Teamwork, Professional Development, Relationship Management, Leadership, Relationship Building, Collaboration, Communication Strategies, Willingness To Learn, Lifelong Learning, Communication, Coaching, Continuous Improvement Process

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview

    Starweaver

    Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Stakeholder Analysis, Organizational Change, Conflict Management, Business Relationship Management, Relationship Management, Change Management, Communication Strategies, Needs Assessment, Active Listening

    4.6
    Rating, 4.6 out of 5 stars
    98 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    Status: Free Trial

    Skillshare

    Skills you'll gain: Constructive Feedback, Sales Presentation, Client Services, Data Storage, Video Editing, Style Guides, Social Media Strategy, Rapport Building, Organizational Skills, Active Listening, Workflow Management, Social Media Marketing, File Management, Customer Relationship Building, Cloud Storage, Expectation Management, Data Management, Relationship Management, Instagram, Post-Production

    3.8
    Rating, 3.8 out of 5 stars
    6 reviews

    Beginner · Specialization · 3 - 6 Months

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  • Status: Free Trial

    University of Maryland, College Park

    Skills you'll gain: Project Management, Compliance Management, Strategic Decision-Making, Expectation Management, Milestones (Project Management), Project Schedules, Resource Management, Governance Risk Management and Compliance, Relationship Management, Project Planning, Project Documentation, Project Implementation, Risk Management, Engineering Documentation, Technical Documentation

    4.6
    Rating, 4.6 out of 5 stars
    81 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial

    Coursera Instructor Network

    Skills you'll gain: Executive Presence, Relationship Management, Collaboration, Professional Networking, Business Leadership, Professional Development, Brand Awareness, Return On Investment, Leadership, Personal Attributes, Emotional Intelligence, Influencing, Assertiveness, Communication, Adaptability

    4.5
    Rating, 4.5 out of 5 stars
    62 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial

    Rice University

    Skills you'll gain: Conflict Management, Professional Networking, Smart Goals, Team Motivation, Creative Problem-Solving, Team Management, Prioritization, Stress Management, Meeting Facilitation, Relationship Management, Goal Setting, Time Management, Relationship Building, Leadership Development, Team Leadership, Self-Awareness, Communication, Professional Development, Mentorship, Active Listening

    4.7
    Rating, 4.7 out of 5 stars
    1.1K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial

    IBM

    Skills you'll gain: Stakeholder Management, IT Management, Project Management, Project Coordination, Information Technology, Project Risk Management, Agile Project Management, Project Implementation, Project Management Life Cycle, Relationship Management, Agile Methodology, Project Planning, Communication

    4.8
    Rating, 4.8 out of 5 stars
    2.2K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial

    SAP

    Skills you'll gain: Consulting, Relationship Management, Business Consulting, Management Consulting, Product Strategy, Technical Consulting, Relationship Building, Project Management, Rapport Building, Consultative Approaches, Project Implementation, Agile Methodology, Company, Product, and Service Knowledge, Waterfall Methodology, Solution Delivery, Enterprise Resource Planning, Systems Thinking, Business Process, Business Transformation, Digital Transformation

    4.7
    Rating, 4.7 out of 5 stars
    982 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial

    American Psychological Association

    Skills you'll gain: Self-Awareness, Relationship Building, Personal Development, Psychology, Relationship Management, Self-Motivation, Emotional Intelligence, Cultural Diversity, Behavior Management, Human Relations Movement, Decision Making, Goal Setting, Sociology, Social Sciences, Interpersonal Communications, Cognitive flexibility, Critical Thinking, Mindfulness, Research, Case Studies

    4.7
    Rating, 4.7 out of 5 stars
    39 reviews

    Beginner · Specialization · 3 - 6 Months

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