Johns Hopkins University
Johns Hopkins Medical Office Manager Professional Certificate
Johns Hopkins University

Johns Hopkins Medical Office Manager Professional Certificate

Become a skilled medical office manager. Gain essential skills to manage healthcare practices in 6 months or less. No prior experience or degree needed to start your career as a medical office manager.

Michelle J. Campbell
Maura McGuire, MD, CPC, FACP

Instructors: Michelle J. Campbell

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
4.8

(176 reviews)

Beginner level

Recommended experience

Flexible schedule
24 weeks at 3 hours a week
Learn at your own pace
Earn a Certificate
With paid plans
Earn a career credential that demonstrates your expertise
4.8

(176 reviews)

Beginner level

Recommended experience

Flexible schedule
24 weeks at 3 hours a week
Learn at your own pace
Earn a Certificate
With paid plans

What you'll learn

  • Apply effective human resources practices and strategies to manage and lead a healthcare organization.

  • Implement quality and safety programs to ensure high-quality healthcare delivery and promote a culture of safety.

  • Analyze and navigate the complexities of healthcare delivery systems to optimize patient care and outcomes.

  • Utilize healthcare data and electronic health records (EHRs) to support decision-making and enhance operational efficiency.

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English
23 practice exercises

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Professional Certificate - 6 course series

What you'll learn

Skills you'll gain

Healthcare Industry Knowledge, Medical Terminology, Urgent Care, Human Resources, Health Systems, Health Care, Practice Management, Health Care Administration, Primary Care, Telehealth, Financial Management, and Patient Flow

What you'll learn

Skills you'll gain

Employee Engagement, Change Management, Human Resource Policies, Employee Onboarding, Labor Law, Employee Performance Management, Diversity and Inclusion, Human Resource Management, Interviewing Skills, Internal Communications, Human Resources, Organizational Change, Organizational Structure, Performance Review, Recruitment, Smart Goals, and Health Care Administration

What you'll learn

Skills you'll gain

Patient Safety, Continuous Quality Improvement (CQI), Risk Management, Performance Improvement, Health Systems, Practice Management, Complex Problem Solving, Value-Based Care, Healthcare Industry Knowledge, Strategic Leadership, Care Management, Health Care Procedure and Regulation, Clinical Leadership, Project Management, and Key Performance Indicators (KPIs)

What you'll learn

Skills you'll gain

Community Health, Social Determinants Of Health, Revenue Forecasting, Patient Flow, Budget Management, Preventative Care, Regulatory Compliance, Healthcare Industry Knowledge, Case Management, Care Management, Health Systems, Primary Care, Health Care, Practice Management, Hospital Experience, and Public Health

What you'll learn

Skills you'll gain

Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Management, Data Security, Data Integrity, Electronic Medical Record, Practice Management Software, Data Quality, Health Information Management, Clinical Documentation, Data Analysis, Computerized Physician Order Entry, Patient Registration, Health Informatics, Health Care, and Medical Records

What you'll learn

Skills you'll gain

Managed Care, Medical Coding, Patient Registration, ICD Coding (ICD-9/ICD-10), Medicare, Medicaid, CPT Coding, Revenue Cycle Management, Billing, Payment Processing and Collection, Medical Billing and Coding, Revenue Management, Denial Management, and Medical Billing

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Michelle J. Campbell
Johns Hopkins University
6 Courses19,882 learners
Maura McGuire, MD, CPC, FACP
Johns Hopkins University
6 Courses19,882 learners

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