What background knowledge is necessary?

<text variant="body1">There are no specific prerequisites for this program.

Do I need to have experience in a medical field to enroll in this certificate?

<text variant="body1">No, you do not need a medical background to enroll in this certificate program.

Why are medical office managers important to healthcare organizations?

<text variant="body1">A medical office manager is essential because they ensure the efficient operation of healthcare facilities, allowing medical staff to focus on patient care while maintaining compliance, organization, and smooth administrative processes.

Is this course really 100% online? Do I need to attend any classes in person?

This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.

Can I just enroll in a single course?

Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate. When you subscribe to a course that is part of a Certificate, you’re automatically subscribed to the full Certificate. Visit your learner dashboard to track your progress.

Johns Hopkins Medical Office Manager (berufsbezogenes Zertifikat)

berufsbezogenes zertifikat ist nicht verfügbar in Deutsch (Deutschland)

Wir übersetzen es in weitere Sprachen. Sehen Sie sich die Sprachen an, die wir anbieten.

Johns Hopkins Medical Office Manager (berufsbezogenes Zertifikat)

Become a skilled medical office manager. Gain essential skills to manage healthcare practices in 6 months or less. No prior experience or degree needed to start your career as a medical office manager.

Dozenten: Michelle J. Campbell

Bei Coursera Plus enthalten

Mehr erfahren

6-teilige Kursreihe

Erwerben Sie eine Karrierereferenz, die Ihre Qualifikation belegt

4.8

(177 Bewertungen)

Stufe Anfänger

Empfohlene Erfahrung

6 Monate bei 3 Stunden pro Woche

Flexibler Zeitplan

Verdienen Sie sich einen beruflichen Leistungsnachweis

Teilen Sie Ihr Fachwissen mit Arbeitgebern

6-teilige Kursreihe

Erwerben Sie eine Karrierereferenz, die Ihre Qualifikation belegt

4.8

(177 Bewertungen)

Stufe Anfänger

Empfohlene Erfahrung

6 Monate bei 3 Stunden pro Woche

Flexibler Zeitplan

Verdienen Sie sich einen beruflichen Leistungsnachweis

Teilen Sie Ihr Fachwissen mit Arbeitgebern

Was Sie lernen werden

Apply effective human resources practices and strategies to manage and lead a healthcare organization.
Implement quality and safety programs to ensure high-quality healthcare delivery and promote a culture of safety.
Analyze and navigate the complexities of healthcare delivery systems to optimize patient care and outcomes.
Utilize healthcare data and electronic health records (EHRs) to support decision-making and enhance operational efficiency.

Überblick

The Johns Hopkins Medical Office Manager Professional Certificate prepares you for an entry-level role as a Medical Office Manager, responsible for overseeing staff, managing patient records, billing, coding, and ensuring compliance in healthcare practices. This career is ideal for those seeking to make an impact in healthcare administration, offering growth opportunities and the chance to improve patient care and office efficiency.

This program is perfect for aspiring healthcare administrators, current medical workers aiming for management, career switchers, or entry-level job seekers. Through six comprehensive courses, you will master key areas such as healthcare management, human resources, quality and safety, EHRs, and revenue cycle management.

Johns Hopkins, a globally recognized leader in medical education, provides expert-led training with practical, real-world scenarios. Unlike other programs, this certificate blends rigorous academics with hands-on skills, offering a competitive edge.

You’ll learn the latest skills and tools used by medical office managers including mastering ambulatory care, human resource management, data and EHR use, and revenue cycle billing. Prerequisites include basic knowledge of medical terminology and office software.

This program equips you with the confidence and expertise to succeed in managing a healthcare practice.

Was ist inbegriffen?

Zertifikat zur Vorlage

Zu Ihrem LinkedIn-Profil hinzufügen

Unterrichtet in Englisch

23 Praxisübungen

Berufsbezogenes Zertifikat – 6 Kursreihen

In the Johns Hopkins Medical Office Manager Professional Certificate, you will engage in hands-on, peer-reviewed projects designed to build essential skills for managing healthcare practices. These projects provide practical experience in areas such as healthcare data management, quality improvement, and revenue cycle operations. You will develop practical expertise in areas such as career planning, quality improvement, and data management:

Develop a career plan and a self-assessment plan
Conduct performance improvement using the A3 framework and DMAIC methodology
Analyze change management case based on a real-world example
Work on an ambulatory healthcare management essentials plan focused on addressing one key challenge in an ambulatory healthcare setting
Design a simplified EHR and data management plan for a small ambulatory healthcare practice
Create a revenue cycle improvement plan for a hypothetical ambulatory healthcare practice

Introduction to Ambulatory Healthcare Management

KURS 19 Stunden4.8 (102 Bewertungen)Kurs ansehen

Was Sie lernen werden

Welcome to the Introduction to Ambulatory Healthcare Management course! This course provides you with a comprehensive understanding of the fundamental concepts and practices involved in managing ambulatory healthcare settings such as understanding the role of ambulatory care within the broader healthcare system, exploring key settings like outpatient clinics, physician practices, and urgent care centers, and mastering the unique challenges faced in these environments. This course is designed for entry-level and beginner learners with little or no background in healthcare, but who may be interested in transitioning into the field.

Whether you are a healthcare professional, an aspiring manager, or simply interested in understanding the complexities of ambulatory care, this course will equip you with the necessary knowledge and insights. In this course, you will explore aspects of ambulatory care and where it fits in the healthcare continuum, become familiar with medical terminology, and explore various career opportunities in the healthcare sphere. There are no specific prerequisites for this program.

Kompetenzen, die Sie erwerben

Healthcare Industry Knowledge, Medical Terminology, Health Systems, Patient Flow, Urgent Care, Human Resources, Health Care, Primary Care, Financial Management, Health Care Administration, Practice Management und Telehealth

Human Resources Management Essentials

KURS 28 Stunden4.7 (36 Bewertungen)Kurs ansehen

Was Sie lernen werden

Welcome to Human Resources Management Essentials! This course provides you with a comprehensive understanding of the fundamental concepts and practices involved in managing human resources within an ambulatory care practice. This course is designed for entry-level and beginner learners with little or no background in healthcare, but who may be interested in transitioning into the field.

In this course, you will explore the critical role of human resources in healthcare organizations such as understanding HR policy and legal issues, learning strategies for conducting effective interviews, identifying top talent, and making informed hiring decisions. You will delve into change management, discover change leadership models, develop strategies to manage organizational change, and learn how HR supports communication, engagement, and overcoming resistance. You will also gain insights into well-being-centered leadership, including essential skills like active listening, role modeling, and fostering employee strengths. You will learn about change management, effective interviewing and hiring practices (including giving feedback, goal setting, crucial conversations, and performance reviews), HR policy and legal issues, and strategies for creating a culture of excellence. By the end of this course, you will have developed the skills needed to effectively manage HR functions within an ambulatory medical practice. There are no specific prerequisites for this program.

Kompetenzen, die Sie erwerben

Employee Engagement, Employee Onboarding, Change Management, Human Resource Policies, Labor Law, Human Resource Management, Performance Review, Employee Performance Management, Diversity and Inclusion, Organizational Structure, Human Resources, Health Care Administration, Internal Communications, Organizational Change, Interviewing Skills, Smart Goals und Recruitment

Quality and Safety in Ambulatory Healthcare Management

KURS 39 Stunden4.6 (17 Bewertungen)Kurs ansehen

Was Sie lernen werden

Welcome to the Quality and Safety in Ambulatory Healthcare Management course! This comprehensive 4-week course provides you with the knowledge and skills needed to effectively manage quality and safety initiatives within ambulatory healthcare settings. This course is designed for entry-level and beginner learners with little or no background in healthcare, but who may be interested in transitioning into the field.

Quality and safety are paramount in healthcare. This course delves into quality systems in healthcare, such as CMS/MIPPS vs. NCQA and HEDIS, safety and risk management, developing quality and safety programs, promoting a culture of safety, performance improvement, and project management. You will learn how to implement and maintain high-quality and safe healthcare practices. It will also introduce various regulatory bodies like CMS and Joint Commission. By the end of this course, you will have the necessary knowledge and skills to develop, implement, and manage quality and safety programs in ambulatory healthcare settings. Start your journey to enhance patient safety, improve quality of care, and promote a culture of excellence in ambulatory healthcare management. There are no specific prerequisites for this program. By the end of this course, you will have the necessary knowledge and skills to develop, implement, and manage quality and safety programs in ambulatory healthcare settings. Start yourJoin us on this learning journey to enhance patient safety, improve quality of care, and promote a culture of excellence in ambulatory healthcare management.

Kompetenzen, die Sie erwerben

Continuous Quality Improvement (CQI), Patient Safety, Risk Management, Key Performance Indicators (KPIs), Practice Management, Performance Improvement, Health Systems, Clinical Leadership, Strategic Leadership, Complex Problem Solving, Healthcare Industry Knowledge, Health Care Procedure and Regulation, Project Management, Value-Based Care und Care Management

Healthcare Delivery for Medical Practice Managers

KURS 411 StundenKurs ansehen

Was Sie lernen werden

Welcome to the Healthcare Delivery in Ambulatory Healthcare Management course! This course provides you with a comprehensive understanding of the various aspects of healthcare delivery within the dynamic field of ambulatory healthcare management. This course is designed for learners with little to no experience in this field, and welcomes all those interested in learning more about medical practice management.

Throughout this course, you will explore key topics that are crucial for effectively managing healthcare delivery. You’ll cover the locations of care, including hospitals, ambulatory clinics, virtual care, nursing homes, and other healthcare settings. Additionally, you will delve into practice management, population health, care management, case management, and the distinction between primary and specialty care. By the end of this course, you will have the knowledge and skills necessary to navigate the complex landscape of healthcare delivery in ambulatory settings. Join us on this learning journey to enhance your understanding of ambulatory healthcare management and its impact on patient care, population health, and overall healthcare outcomes.

Kompetenzen, die Sie erwerben

Preventative Care, Patient Flow, Budget Management, Revenue Forecasting, Social Determinants Of Health, Regulatory Compliance, Community Health, Health Care, Hospital Experience, Case Management, Healthcare Industry Knowledge, Public Health, Care Management, Practice Management, Primary Care und Health Systems

Data and Electronic Health Records

KURS 58 Stunden4.4 (16 Bewertungen)Kurs ansehen

Was Sie lernen werden

Welcome to the Data and EHRs in Ambulatory Healthcare Management course! In this course, you will explore the crucial role of data and electronic health records (EHRs) in the realm of ambulatory healthcare management. This course provides you with a comprehensive understanding of healthcare data basics, data integrity and management, HIPAA regulations, and the utilization of EHRs in various aspects of healthcare operations. This course is designed for those with little to no background in healthcare, and is perfect for beginners and those interested in learning more about this field.

By the end of this course, you will have a comprehensive understanding of healthcare data fundamentals, data integrity and management principles, HIPAA regulations, and the utilization of EHRs in ambulatory healthcare management. Start your journey to enhancing your knowledge and skills in leveraging data and EHRs to drive improved patient care, operational efficiency, and data-driven decision-making in ambulatory healthcare settings.

Kompetenzen, die Sie erwerben

Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Management, Data Integrity, Data Security, Data Quality, Medical Records, Health Informatics, Health Information Management, Computerized Physician Order Entry, Data Analysis, Patient Registration, Health Care, Clinical Documentation, Practice Management Software und Electronic Medical Record

Revenue Cycle, Billing, and Coding

KURS 66 Stunden4.8 (43 Bewertungen)Kurs ansehen

Was Sie lernen werden

Welcome to the Revenue Cycle, Billing, and Coding in Ambulatory Healthcare Management course! In this course, you will explore the essential aspects of revenue cycle management in ambulatory healthcare settings. Designed for those with little to no background in healthcare, this course provides you with a comprehensive understanding of the revenue cycle process, including registration, insurance, billing and coding basics, denials management, collections, and price transparency.

Kompetenzen, die Sie erwerben

Medicaid, ICD Coding (ICD-9/ICD-10), Patient Registration, CPT Coding, Medical Coding, Managed Care, Medicare, Denial Management, Medical Billing and Coding, Revenue Management, Payment Processing and Collection, Medical Billing, Revenue Cycle Management und Billing

Erwerben Sie ein Karrierezertifikat.

Fügen Sie dieses Zeugnis Ihrem LinkedIn-Profil, Lebenslauf oder CV hinzu. Teilen Sie sie in Social Media und in Ihrer Leistungsbeurteilung.

Dozenten

Michelle J. Campbell

Johns Hopkins University

6 Kurse19.955 Lernende

Maura McGuire, MD, CPC, FACP

Johns Hopkins University

6 Kurse19.955 Lernende

von

Johns Hopkins University

Vergleich mit ähnlichen Produkten

	Kategorie: Dieses Zertifikat

Bewertung
Niveau
Kompetenzen
Zuletzt aktualisiert
Anzahl der praktischen Übungen
Berechtigung zum Erwerb eines Abschlusses
Teil von Coursera Plus

Ihnen könnte auch Folgendes gefallen:

Warum entscheiden sich Menschen für Coursera für ihre Karriere?

Felipe M.

Lernender seit 2018

„Es ist eine großartige Erfahrung, in meinem eigenen Tempo zu lernen. Ich kann lernen, wenn ich Zeit und Nerven dazu habe.“

Jennifer J.

Lernender seit 2020

„Bei einem spannenden neuen Projekt konnte ich die neuen Kenntnisse und Kompetenzen aus den Kursen direkt bei der Arbeit anwenden.“

Larry W.

Lernender seit 2021

„Wenn mir Kurse zu Themen fehlen, die meine Universität nicht anbietet, ist Coursera mit die beste Alternative.“

Chaitanya A.

„Man lernt nicht nur, um bei der Arbeit besser zu werden. Es geht noch um viel mehr. Bei Coursera kann ich ohne Grenzen lernen.“

Neue Karrieremöglichkeiten mit Coursera Plus

Unbegrenzter Zugang zu 10,000+ Weltklasse-Kursen, praktischen Projekten und berufsqualifizierenden Zertifikatsprogrammen - alles in Ihrem Abonnement enthalten

Mehr erfahren

Bringen Sie Ihre Karriere mit einem Online-Abschluss voran.

Erwerben Sie einen Abschluss von erstklassigen Universitäten – 100 % online

Erkunden Sie die Abschlüsse

Schließen Sie sich mehr als 3.400 Unternehmen in aller Welt an, die sich für Coursera for Business entschieden haben.

Schulen Sie Ihre Mitarbeiter*innen, um sich in der digitalen Wirtschaft zu behaupten.

Mehr erfahren

Häufig gestellte Fragen

This program is designed for individuals interested in pursuing a career in medical practice management and for current healthcare professionals seeking to enhance their knowledge and skills in this field.

There are no specific prerequisites for this program.

A medical office manager oversees the daily operations of a healthcare facility, managing staff, finances, scheduling, and ensuring compliance with healthcare regulations and patient care standards.

Weitere Fragen

Besuchen Sie die das Hilfe-Center für Kursteilnehmer.

Finanzielle Unterstützung verfügbar,

¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (11/1/2024 - 11/1/2025)